BEING GRUMPY

I know there is a danger I’m going to sound like a really grumpy old man, but does no one know how to use a telephone these days? I don’t mean how to operate one, I mean how to answer one properly without grunting down”arg” down the receiver. you are forced to ask “who am I talking to?” I end up fealing like I’m interrogating someone just to confirm I’ve got the correct person or department. The thing is, it’s widespread and the BBC is no better. Everyone has a phone, but appear incapable of actually holding a conversation on one. If you intend to work in the Communication industry, try communicating and not grunting down the line.